Rooftop Cinema gift vouchers and gift packs help make unforgettable experiences – which is why they’re the perfect present. Good thinking, you. They’re easy for you to buy and they’re simple for your lucky recipient to redeem.
So what’s the difference?
Gift vouchers
Our gift vouchers are e-vouchers delivered by email. The email contains a unique code, the monetary value of the gift voucher and instructions for your recipient to redeem the voucher at checkout.
Gift vouchers are available in the following amounts (and have no additional processing fees):
Single pass: $26 (equivalent to 1 adult ticket incl. booking fee)
Double pass: $52 (equivalent to 2 adult tickets incl. booking fees)
Gift packs
This one’s for first dates, friends, couples – any two people who want to get cosy under the stars.
A gift pack is a physical thing. It is a set price of $74 and includes:
2 adult tickets
1 Rooftop Cinema x Huntered + Gathered boysenberry choc-top chocolate bar
1 Piccolina choc-top
1 Cobs popcorn
1 Sunday Ganim blanket hire
You also have the option to add a Mesa Verde gift voucher if you want it to be a full dinner-and-a-show production.
We place tokens for all of the above in a fancy envelope and send it via registered mail to the postal address you enter at checkout.
Buying gift vouchers
Our gift vouchers are available in the following amounts:
Single pass: $26 (equivalent to 1 adult ticket)
Double pass: $52 (equivalent to 2 adult tickets)
- Once you’ve chosen your amount, simply add the gift voucher to your cart. You can buy up to nine gift vouchers in one transaction by increasing the quantity in your cart. If you’d like to buy 10 or more, please email hello@rooftopcinema.com.au and we’ll help you out.
- After you complete your order at checkout, you’ll receive a unique email with a unique voucher code for every gift voucher you buy. The email will also state the voucher’s monetary value.
- When you’re ready to give the gift of choice, simply forward the unique email to your recipient.
Important! A gift voucher is not a ticket. Remember to let your recipient know that they still need to book tickets to the film of their choice via our website by using the unique voucher code in the email. Click ‘How to Redeem’ on the left for guidance on redeeming our gift vouchers, and check out our FAQ.
Also important: Rooftop Cinema seating is unreserved and subject to availability, and an unredeemed gift voucher does not guarantee a seat at sold-out screenings. All Rooftop Cinema vouchers and tickets are non-refundable and cannot be exchanged for cash.
Buying gift packs
Our gift packs are a set price of $74 and include:
2 adult tickets
1 Rooftop Cinema x Huntered + Gathered boysenberry choc-top chocolate bar
1 Piccolina choc-top
1 Cobs popcorn
1 Sunday Ganim blanket hire
- To buy a gift pack, simply add a gift pack to your cart. You can buy up to nine gift packs in one transaction by increasing the quantity in your cart. If you’d like to buy 10 or more, please email hello@rooftopcinema.com.au and we’ll help you out.
- After you complete your order, you’ll receive confirmation via email. This email will not contain any vouchers or tickets! But don’t worry, because…
- We will use Registered Post to mail your physical gift pack to the postal address you enter at checkout. So please make sure your details are up to date when you check out.
- Your gift pack will arrive at your nominated address in a fancy envelope. Inside, you’ll find an ‘admit two’ voucher with the unique code you’ll need to enter when you redeem your two adult tickets, as well as tokens for your Piccolina choc-tops, Cobs popcorn, Sunday Ganim blanket hire and Mesa Verde voucher if you added one. (You redeem these at the box office on the night of your screening.)
Important! Vouchers in gift packs are not tickets. You (or your recipient) will still need to book two tickets to the film of your choice using the unique voucher code printed on the ‘admit two’ voucher that arrives in the fancy envelope. You must redeem your two tickets to the same screening in a single transaction, as this code can only be used once. Click ‘How to Redeem’ on the left for guidance on redeeming everything that’s included in our gift packs, and check out our FAQ.
Also important: Rooftop Cinema seating is unreserved and subject to availability. Unredeemed vouchers in a gift pack do not guarantee seats at sold-out screenings. All Rooftop Cinema vouchers and tickets are non-refundable and cannot be exchanged for cash.
Redeeming gift vouchers
Lucky you! You’ve received (or treated yourself to) a Rooftop Cinema gift voucher. Here’s how to redeem it for tickets to a film of your choice:
- To redeem your voucher, open the email that has your unique voucher code.
- Select your preferred screening from our online program, click ‘Buy tickets’, add the number of tickets you’d like to book and click ‘Add to cart’.
- Go to checkout.
- In the order summary on the right, enter your unique voucher code in the section marked ‘Gift card or discount code’ and click ‘Apply’. (If you’re on mobile, you’ll need to tap ‘Show order summary’ up the top to reveal the discount-code section.)
- Enter your contact information on the left and click ‘Continue’.
- When you reach the payment step, you’ll have one of two options, depending on your gift voucher’s balance:
If the balance of your gift voucher is greater than or equal to your order total, you can simply click ‘Complete order’ – no payment is required.
If the balance of your gift voucher is less than your order total, you’ll be prompted to choose a second payment method for the remaining balance.
- Your tickets will be emailed to you as PDFs. You’re all set! We’ll see you at the box office.
If you don’t use up the balance of your gift voucher in one order, you can spend the remaining balance on Rooftop Cinema tickets in the future, using the same code, until it’s all gone. Our gift vouchers never expire.
Important! Rooftop Cinema seating is unreserved and subject to availability. An unredeemed gift voucher does not guarantee you a seat at sold-out screenings; you must redeem it to secure tickets. All Rooftop Cinema vouchers and tickets are non-refundable and cannot be exchanged for cash. Read our FAQ to find out more.
Redeeming gift packs
Cute: you and your date/buddy/mum/husband are ready to get cosy with a film under the stars. Here’s how to redeem your gift pack:
- To book your two adult tickets to a film of your choice, select your preferred screening from our online program, click ‘Buy tickets’, add two adult tickets and click ‘Add to cart’.
- Go to checkout.
- In the order summary on the right, enter your unique voucher code in the section marked ‘Gift card or discount code’ and click ‘Apply’. (If you’re on mobile, you’ll need to tap ‘Show order summary’ up the top to reveal the discount-code section.)
- Enter your contact information on the left and click ‘Continue’.
- Next, simply click ‘Complete order’ – no payment is required.
- Your tickets will be emailed to you as PDFs. You’re booked in! We’ll see you at the box office.
- Remember to bring along your tokens for popcorn, choc-tops and blanket hire. Tip: store them in your wallet now. (These tokens can only be redeemed on the night of a Rooftop Cinema screening.)
- If you you were super lucky and received an optional Mesa Verde gift voucher as well make sure to bring the voucher to dinner. We also recommended you make a booking.
Important! The unique voucher code that comes in a gift pack can only be used once, so you must redeem your two adult tickets to the same film in a single transaction.
Also important: Rooftop Cinema seating is unreserved and subject to availability. An unredeemed gift pack does not guarantee seats at sold-out screenings; you must redeem it to secure tickets. All Rooftop Cinema vouchers and tickets are non-refundable and cannot be exchanged for cash. Read our FAQ to find out more.
I’ve got a voucher. Do I need to book a ticket?
Yes! A gift voucher is not a ticket. You must use your unique voucher code to book a ticket (or tickets) to the film you’d like to see. You can’t bring a gift voucher to the box office in lieu of tickets. Check out ‘How to Redeem’ for guidance on redeeming vouchers.
Okay, I’ve got my voucher. How do I book tickets to a film?
The journey is slightly different depending on whether you’ve got an email-based gift voucher or an ‘admit two’ voucher from a gift pack. Click ‘How to Redeem’ and scroll to the relevant section for step-by-step guidance on redeeming your type of voucher.
The unique voucher code on my voucher isn’t working. What should I do?
Don’t worry. Simply call our box office on (03) 9654 5394 or email us at hello@rooftopcinema.com.au. The box office is open from 5pm to 9.30pm on Tuesday, Wednesday, Thursday, Saturday and Sunday.
I didn’t receive my gift-voucher email. Did it disappear into the void?
Hmm. It’s true that when you buy a gift voucher, you should automatically receive an email that contains a unique voucher code. Please check your spam or promotions folders – the email may have been redirected there. If you still can’t find it, please call the box office on (03) 9654 5394 or email us at hello@rooftopcinema.com.au. The box office is open from 5pm to 9.30pm on Tuesday, Wednesday, Thursday, Saturday and Sunday.
I didn’t receive my gift pack in the mail.
Please allow up to 10 business days for your gift pack to arrive.
When we’ve posted your gift pack from our box office, we’ll send you an email with a tracking number. We send all gift packs using Registered Post, so you’ll be able to check Australia Post's delivery status by clicking the tracking link in that email.
If you still haven’t received your gift pack after 10 business days, please call the box office on (03) 9654 5394 or email us at hello@rooftopcinema.com.au. The box office is open from 5pm to 9.30pm on Tuesday, Wednesday, Thursday, Saturday and Sunday.
What if the film I booked using my gift voucher is cancelled because of the weather?
If we cancel the film, we’ll issue you a new unique voucher code of the same value so that you can re-book for another screening during the season.
Do I have to use my gift voucher this season?
Nope! Our gift vouchers don’t expire. You can redeem any remaining balance on your gift voucher during any future Rooftop Cinema seasons.
Can I exchange my voucher for cash?
No, sorry. Our gift vouchers are non-refundable and cannot be exchanged for cash.
For more info about Rooftop Cinema and our program, head over here.
If you run into any trouble buying or redeeming gift vouchers, please call our box office on (03) 9654 5394. It’s staffed from 5pm to 9.30pm on Tuesday, Wednesday, Thursday, Saturday and Sunday.
You can also email us at hello@rooftopcinema.com.au or message us on Facebook.